Warranty Policy
The Warranty starts from the date of sale to the End User. If the receipt document cannot be provided, the warranty period will be calculated according to the serial number of the ROV.
Note: Damages caused by human and external factors are not covered by the warranty. The results of the after-sales center test shall prevail.
Drones
CHASING CM600
Main Components Warranty Period CM600 (e.g.control cabin) 24 Months Control box 24 Months Some parts (e.g.slip ring module) 12 Months Wear parts(e.g. caterpillar band) No warranty Consumables (e.g.filter mesh) No warranty Appearance damage / Shell damage No warranty CHASING DORY
Main Components Warranty Period ROV main cabin Camera/Sensor 12 Months Battery 6 Months Circuit board 12 Months Thruster 6 Months Propeller No warranty Appearance damage / Shell damage No warranty Charging socket/Drone connector 6 Months Tether No Warranty Tether Connector 12 Months Charger Kit 12 Months LED light 12 Months Buoy 12 Months Buoy connector socket 6 Months CHASING F1
Main Components Warranty Period Small Camera Probe 6 Months Circuit board 12 Months Battery 6 Months Thruster 6 Months Navigation light 6 Months Switch 6 Months Reel motor 6 Months Reel cable No warranty Propeller No warranty Appearance damage / Shell damage No warranty Sonar Stand No warranty Lead weight No warranty Antennas No warranty Adapter 12 Months Bait Boat
Main Components Warranty Period Steering gear 6 Months Appearance damage / Shell damage No warranty CHASING M2 PRO MAX
Main Components Warranty Period Main cabin Camera/Sensor 12 Months PCBA 12 Months Battery cabin battery 6 Months connector socket 6 Months thruster 6 Months thruster 6 Months thruster shield No warranty LED light 12 Months Appearance damage / Shell damage No warranty Charging / Tether socket 6 Months Tether connector 12 Months Tether No warranty Charger Kit 12 Months Remote controller Remote controller bracket and spring clip No warranty Circuit board 12 Months Battery 12 Months Control joystick 12 Months Button 12 Months Tether socket / Charging socket 6 Months Appearance damage / Shell damage No warranty CHASING M2 PRO
Main Components Warranty Period ROV main cabin Camera / Sensor 12 Months Circuit board 12 Months ROV battery Battery 6 Months Thruster 6 Months Propeller No warranty LED light 12 Months Appearance damage / Shell damage No warranty Charging / Tether socket 6 Months Tether connector 12 Months Tether No warranty Charger Kit 12 Months Winder No warranty Remote controller Remote controller bracket and spring clip No warranty Circuit board 12 Months Battery 12 Months Control joystick 12 Months Button 12 Months Tether socket / Charging socket 6 Months Appearance damage / Shell damage No warranty CHASING M2
Main Components Warranty Period ROV main cabin Camera / Sensor 12 Months Circuit board 12 Months ROV battery Battery 6 Months Thruster 6 Months Propeller No warranty LED light 12 Months Appearance damage / Shell damage No warranty Charging / Tether socket 6 Months Tether connector 12 Months Tether No warranty Charger Kit 12 Months Winder No warranty Remote controller Remote controller bracket and spring clip No warranty Circuit board 12 Months Battery 12 Months Control joystick 12 Months Button 12 Months Tether socket / Charging socket 6 Months Appearance damage / Shell damage No warranty CHASING MINI S
Main Components Warranty Period ROV main cabin Camera / Sensor 12 Months Circuit board 12 Months ROV battery Battery 6 Months Thruster 6 Months Propeller No warranty LED light 12 Months Appearance damage / Shell damage No warranty Charging / Tether socket 6 Months Tether connector 12 Months Tether No warranty Charger Kit 12 Months Winder No warranty Remote controller Remote controller bracket and spring clip No warranty Circuit board 12 Months Battery 12 Months Control joystick 12 Months Button 12 Months Tether socket / Charging socket 6 Months Appearance damage / Shell damage No warranty GLADIUS MINI
Main Components Warranty Period ROV main cabin Camera/Sensor 12 Months Circuit board 12 Months Battery 6 Months and Charge Cycle less than 200 Times Winder No warranty Backpack No warranty LED light 12 Months Thruster 6 Months Propeller No Warranty Remote controller 12 Months Remote controller bracket and spring clip No warranty Charger Kit 12 Months Appearance damage / Shell damage No warranty Tether socket / Charging socket 6 Months Tether connector 12 Months Tether No warranty Buoyancy Modules (Freshwater) No warranty Buoyancy Modules (Seawater) No warranty
Accessories
AC Power Supply System
Main Components Warranty Period AC module 12 Months Mounting bracket No warranty AC tether 12 Months 3m connecting tether 12 Months Male connector 6 Months Charging cable 12 Months AC winder Socket 12 Months Shell No warranty Adapter Box
Main Components Warranty Period ROV main cabin Camera/Sensor Battery 6 Months Circuit board 12 Months Thruster 6 Months Propeller No warranty Appearance damage / Shell damage No warranty Charging socket/Drone connector 6 Months Auxiliary Camera
Main Components Warranty Period Small Camera Probe 6 Months Circuit board 12 Months Battery 6 Months BP imaging Sonar Kit
Main Components Warranty Period Main cabin Camera/Sensor PCBA 12 Months Battery cabin battery CHASING Control Console
Main Components Warranty Period Screen 6 Months Mainboard 12 Months Battery 6 Months Panel keypad 12 Months Panel connector 12 Months Rocker 12 Months Appearance damage / Shell damage / Support rods No warranty Adapter 12 Months CHASING E-Reel
Main Components Warranty Period Motor 6 Months Straightener 6 Months Appearance damage / Shell damage No warranty Circuit board 12 Months Battery 6 Months Rocker No warranty Switch 12 Months Adapter 12 Months Tether socket / Charging socket 6 Months CHASING Underwater LED Video Light
Main Components Warranty Period LED video light 12 Months Battery 6 Months Mounting bracket No warranty Charger 12 Months Distance Lock Sonar
Main Components Warranty Period Distance Lock Sonar 12 Months Shell No warranty Mounting bracket No warranty Connecting cable No warranty Docking Station
Main Components Warranty Period Main board 12 Months Socket 6 Months Seal cap No warranty Mounting bracket No warranty Connecting cable No warranty Grabber Arm 2
Main Components Warranty Period Motor 6 Months Mnain board 12 Months Screw rod 12 Months Connecting cable No warranty Mounting bracket No warranty Circular claw 6 Months Sediment sampler 6 Months Grabber Claw A
Main Components Warranty Period Motor 6 Months Circuit board 12 Months Ball screw 12 Months Cable No warranty Fixed seat No warranty Laser Scaler
Main Components Warranty Period Laser Scaler 12 Months Tether Winder
Main Components Warranty Period 300m/400m tether No warranty Winder socket 12 Months Winder shell No warranty Adapter cable No warranty USBL Kit
Main Components Warranty Period Receiver module( control cabin excluded) No warranty Control cabin 12 Months Transmitter module No warranty Mounting bracket No warranty Connection cable No warranty Tether Float No warranty