Warranty Policy

The Warranty starts from the date of sale to the End User. If the receipt document cannot be provided, the warranty period will be calculated according to the serial number of the ROV.

Note: Damages caused by human and external factors are not covered by the warranty. The results of the after-sales center test shall prevail.

Drones

  • CHASING CM600

    Main Components Warranty Period
    CM600 (e.g.control cabin) 24 Months
    Control box 24 Months
    Some parts (e.g.slip ring module) 12 Months
    Wear parts(e.g. caterpillar band) No warranty
    Consumables (e.g.filter mesh) No warranty
    Appearance damage / Shell damage No warranty
  • CHASING DORY

    Main Components Warranty Period
    ROV main cabin Camera/Sensor 12 Months
    Battery 6 Months
    Circuit board 12 Months
    Thruster 6 Months
    Propeller No warranty
    Appearance damage / Shell damage No warranty
    Charging socket/Drone connector 6 Months
    Tether No Warranty
    Tether Connector 12 Months
    Charger Kit 12 Months
    LED light 12 Months
    Buoy 12 Months
    Buoy connector socket 6 Months
  • CHASING F1

    Main Components Warranty Period
    Small Camera Probe 6 Months
    Circuit board 12 Months
    Battery 6 Months
    Thruster 6 Months
    Navigation light 6 Months
    Switch 6 Months
    Reel motor 6 Months
    Reel cable No warranty
    Propeller No warranty
    Appearance damage / Shell damage No warranty
    Sonar Stand No warranty
    Lead weight No warranty
    Antennas No warranty
    Adapter 12 Months

    Bait Boat

    Main Components Warranty Period
    Steering gear 6 Months
    Appearance damage / Shell damage No warranty
  • CHASING M2 PRO MAX

    Main Components Warranty Period
    Main cabin Camera/Sensor 12 Months
    PCBA 12 Months
    Battery cabin battery 6 Months
    connector socket 6 Months
    thruster 6 Months
    propeller No warranty
    thruster shield No warranty
    LED light 12 Months
    Appearance damage / Shell damage No warranty
    Charging / Tether socket 6 Months
    Tether connector 12 Months
    Tether No warranty
    Charger Kit 12 Months
    Remote controller Remote controller bracket and spring clip No warranty
    Circuit board 12 Months
    Battery 12 Months
    Control joystick 12 Months
    Button 12 Months
    Tether socket / Charging socket 6 Months
    Appearance damage / Shell damage No warranty
  • CHASING M2 PRO

    Main Components Warranty Period
    ROV main cabin Camera / Sensor 12 Months
    Circuit board 12 Months
    ROV battery Battery 6 Months
    Thruster 6 Months
    Propeller No warranty
    LED light 12 Months
    Appearance damage / Shell damage No warranty
    Charging / Tether socket 6 Months
    Tether connector 12 Months
    Tether No warranty
    Charger Kit 12 Months
    Winder No warranty
    Remote controller Remote controller bracket and spring clip No warranty
    Circuit board 12 Months
    Battery 12 Months
    Control joystick 12 Months
    Button 12 Months
    Tether socket / Charging socket 6 Months
    Appearance damage / Shell damage No warranty
  • CHASING M2

    Main Components Warranty Period
    ROV main cabin Camera / Sensor 12 Months
    Circuit board 12 Months
    ROV battery Battery 6 Months
    Thruster 6 Months
    Propeller No warranty
    LED light 12 Months
    Appearance damage / Shell damage No warranty
    Charging / Tether socket 6 Months
    Tether connector 12 Months
    Tether No warranty
    Charger Kit 12 Months
    Winder No warranty
    Remote controller Remote controller bracket and spring clip No warranty
    Circuit board 12 Months
    Battery 12 Months
    Control joystick 12 Months
    Button 12 Months
    Tether socket / Charging socket 6 Months
    Appearance damage / Shell damage No warranty
  • CHASING MINI S

    Main Components Warranty Period
    ROV main cabin Camera / Sensor 12 Months
    Circuit board 12 Months
    ROV battery Battery 6 Months
    Thruster 6 Months
    Propeller No warranty
    LED light 12 Months
    Appearance damage / Shell damage No warranty
    Charging / Tether socket 6 Months
    Tether connector 12 Months
    Tether No warranty
    Charger Kit 12 Months
    Winder No warranty
    Remote controller Remote controller bracket and spring clip No warranty
    Circuit board 12 Months
    Battery 12 Months
    Control joystick 12 Months
    Button 12 Months
    Tether socket / Charging socket 6 Months
    Appearance damage / Shell damage No warranty
  • GLADIUS MINI

    Main Components Warranty Period
    ROV main cabin Camera/Sensor 12 Months
    Circuit board 12 Months
    Battery 6 Months and Charge Cycle less than 200 Times
    Base station 12 Months
    Winder No warranty
    Backpack No warranty
    LED light 12 Months
    Thruster 6 Months
    Propeller No Warranty
    Remote controller 12 Months
    Remote controller bracket and spring clip No warranty
    Charger Kit 12 Months
    Appearance damage / Shell damage No warranty
    Tether socket / Charging socket 6 Months
    Tether connector 12 Months
    Tether No warranty
    Buoyancy Modules (Freshwater) No warranty
    Buoyancy Modules (Seawater) No warranty

Accessories

  • AC Power Supply System

    Main Components Warranty Period
    AC module 12 Months
    Mounting bracket No warranty
    AC tether 12 Months
    3m connecting tether 12 Months
    Male connector 6 Months
    Charging cable 12 Months
    AC winder Socket 12 Months
    Shell No warranty
  • Adapter Box

    Main Components Warranty Period
    Main board 12 Months
    Battery 6 Months
    Panel buttons 12 Months
    Socket 6 Months
    Shell No warranty
    Charger 12 Months
    Charging cable 12 Months
  • Auxiliary Camera

    Main Components Warranty Period
    Auxiliary camera 12 Months
    Connecting cable 6 Months
    Mounting bracket No warranty
  • BP imaging Sonar Kit

    Main Components Warranty Period
    Connecting cable 12 Months
    Buoyance material No warranty
    Mounting bracket No warranty
  • CHASING Control Console

    Main Components Warranty Period
    Screen 6 Months
    Mainboard 12 Months
    Battery 6 Months
    Panel keypad 12 Months
    Panel connector 12 Months
    Rocker 12 Months
    Appearance damage / Shell damage / Support rods No warranty
    Adapter 12 Months
  • CHASING E-Reel

    Main Components Warranty Period
    Motor 6 Months
    Straightener 6 Months
    Appearance damage / Shell damage No warranty
    Circuit board 12 Months
    Battery 6 Months
    Rocker No warranty
    Switch 12 Months
    Adapter 12 Months
    Tether socket / Charging socket 6 Months
  • CHASING Underwater LED Video Light

    Main Components Warranty Period
    LED video light 12 Months
    Battery 6 Months
    Mounting bracket No warranty
    Charger 12 Months
  • Distance Lock Sonar

    Main Components Warranty Period
    Distance Lock Sonar 12 Months
    Shell No warranty
    Mounting bracket No warranty
    Connecting cable No warranty
  • Docking Station

    Main Components Warranty Period
    Main board 12 Months
    Socket 6 Months
    Seal cap No warranty
    Mounting bracket No warranty
    Connecting cable No warranty
  • Grabber Arm 2

    Main Components Warranty Period
    Motor 6 Months
    Mnain board 12 Months
    Screw rod 12 Months
    Connecting cable No warranty
    Mounting bracket No warranty
    Circular claw 6 Months
    Sediment sampler 6 Months
  • Grabber Claw A

    Main Components Warranty Period
    Motor 6 Months
    Circuit board 12 Months
    Ball screw 12 Months
    Cable No warranty
    Fixed seat No warranty
  • Laser Scaler

    Main Components Warranty Period
    Laser Scaler 12 Months
  • Tether Winder

    Main Components Warranty Period
    300m/400m tether No warranty
    Winder socket 12 Months
    Winder shell No warranty
    Adapter cable No warranty
  • USBL Kit

    Main Components Warranty Period
    Receiver module( control cabin excluded) No warranty
    Control cabin 12 Months
    Transmitter module No warranty
    Mounting bracket No warranty
    Connection cable No warranty
    Tether Float No warranty